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Frequently Asked Questions

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How do I register as an organ donor?

You can register as an organ donor by clicking the "Become a Donor" button on our homepage. You'll need to provide personal information, medical history, and complete a verification process. Our team will guide you through every step.

How does the matching process work?

Our AI-powered matching system analyzes medical compatibility factors including blood type, tissue type, organ size, and medical urgency. We connect verified donors with compatible recipients while ensuring full compliance with international healthcare standards.

Is my personal information secure?

Yes! We use industry-standard encryption, secure servers, and strict access controls to protect your data. We comply with international data protection regulations including GDPR. All medical information is shared only with verified healthcare partners with your explicit consent.

What are the legal requirements for organ donation?

Organ donation must comply with international laws and treaties including the WHO Guiding Principles, Declaration of Istanbul, and national regulations. All donations must be voluntary, free from coercion, and non-commercial. We verify compliance through our multi-level verification process.

How long does the verification process take?

The verification process typically takes 3-5 business days, depending on the completeness of your documentation and response times from healthcare partners. Our team works diligently to expedite the process while ensuring thorough verification.

Can I withdraw my donor registration?

Yes, you can withdraw your donor registration at any time by contacting our support team or accessing your account settings. We will process your request promptly and remove your information from our matching database.

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